Full AI app builder prompt
Design a customer-facing help center and knowledge base for SaaS companies that goes beyond static articles to provide interactive support experiences. The homepage should feature a prominent search bar with auto-complete suggestions, popular articles carousel, Getting Started guide for new users, and category tiles (Account Setup, Features, Billing, Integrations, Troubleshooting, API Documentation). Build Interactive Troubleshooting Wizards that ask diagnostic questions and guide customers through step-by-step solutions with screenshots, GIFs, and decision trees - for example, a Connection Issues wizard that checks their browser, network, permissions, and configuration systematically. Include a Video Tutorial Library organized by feature with timestamps for key moments, searchable transcripts, and related article links. Add a comprehensive API Documentation section with endpoint references, request/response examples in multiple languages, authentication guides, rate limits, webhooks, and an API playground for testing calls. Implement a smart Article Recommendation Engine that suggests relevant content based on the user's account data, recent activity, and current page context. Include a What's New section highlighting recent features, product updates, and improvement announcements with filtering by relevance to user's plan. Add a feedback mechanism on every article with thumbs up/down, was this helpful, and optional comment field - aggregate this data in an admin dashboard to identify confusing content and common pain points. Build a Community Q&A section where customers can post questions, other users or support agents can answer, and verified solutions get marked and indexed in search. The design should be modern and scannable with clear hierarchy, code syntax highlighting, expandable sections for advanced topics, copy-to-clipboard buttons for code samples, and light/dark theme toggle. Include analytics showing article performance, search queries with no results, customer journey through help content, and correlation between help center usage and support ticket volume. Add SSO integration for gated content, multi-language support, and embedded widget that can be placed inside the main product for contextual help. Success metrics: 70% self-service resolution rate, reduction in support ticket volume by 50%, average article helpfulness score above 4.2/5, and engagement rate with interactive troubleshooting flows above 60%.
Best platform fit
This prompt is designed for AI app builders such as Lovable, Base44, Bolt, v0, Replit, and Cursor. Start with the complete prompt, then iterate with your target platform based on the database, auth, deployment, and design controls you need.